Cancellation and Refund

Cancellation and Refund

SPB LABORATORIES believes in helping its website users (hereinafter referred to as “you” or “your”) and has therefore a liberal Cancellation and Refund Policy.


Subject to SPB LABORATORIES decision on the genuineness and reason for cancellation, no cancellation of any all paintings, sculptures, antiques or any artistic item (collectively hereinafter referred to as “Products” or “Product”) will be entertained. Cancellation of any Product will be considered only if the request is made within 48 hours of placing an order.
Cancellation request will not be entertained if the orders have been communicated and the process of shipping has been initiated. Cancellation orders will strictly not be entertained for reason of difference in the Product displayed on (hereinafter referred to as “Website”), as the colour, texture etc. of the Product on the Website may differ in person, due to climatic or seasonal changes.
No cancellations are entertained for those Products that SPB LABORATORIES has received on special occasions like Pongal, Diwali, and Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible. In case of complaints regarding Products that come with a warranty from the Artist or owner of the Product, you are requested to kindly refer the issue to them.


After the decision of SPB LABORATORIES with respect to cancellation of any Product order, refund will be usually processed within 21 days of such decision. Refund amount will be subject to any payments with respect to courier, tax, shipping, packing etc. already made by SPB LABORATORIES.